Terms & Conditions
Please review the following terms that govern your use of the Highmoon website and services.
1. Introduction
These Terms and Conditions govern your use of Highmoon’s website and services. By accessing or using our platform, you agree to be bound by these terms.
2. Intellectual Property
All content on this site — including text, graphics, logos, images, product data, and UI design — is the property of Highmoon and protected by international copyright and trademark laws.
3. Account Registration
You may be required to create an account to access certain features. You agree to provide accurate and current information and to keep your login credentials secure.
4. User Responsibilities
You agree not to use our services for any unlawful purpose, not to interfere with the functionality or security of the website, and not to infringe on the rights of other users or third parties.
5. Orders & Payment Terms
All purchases made through the website are subject to product availability and confirmation of the order price. Payments must be made in full before dispatch.
6. Shipping & Installation
We deliver products based on selected timelines during checkout. Installation services, where applicable, will be arranged as part of the delivery process.
7. Cancellations & Modifications
Orders may be canceled or modified within 24 hours of placement, unless already dispatched. Customized items cannot be canceled after processing begins.
8. Returns & Refunds
Standard products can be returned within 7 days of delivery if unused and in original packaging. Customized products are non-refundable unless defective.
9. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages that may arise from the use of our services or products, to the fullest extent permitted by law.
10. Privacy Policy
We value your privacy. All personal data collected is handled per our Privacy Policy. We never sell or share user data without consent.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the site constitutes acceptance of the new terms.
12. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Disputes shall be resolved through UAE courts.